Sales Tax
Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within the state of Kentucky will be charged the applicable sales tax.

Returns
Sales invoice must accompany ALL returns, warranties and cores. All merchandise MUST be returned in original packaging and in resalable condition. No refund on electrical items, special orders or items over 10 days old (this term is based on postal stamp on item package) includes and no returns without an RGA (Returned Goods Authorization) number. Manufacturer warranty ONLY.

Restocking Fee
A 25% restocking fee will be applied to all non-defective returns. Shipping charges are non-refundable. This applies to only merchandise that can still be returned and refundable.

Change Orders
You may request a change to your order, provided your order has not already been processed and shipped. Please call during business hour to change your order.

Security
When you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through Paypal secure server. Here is security description by Paypal:

The security of your information, transactions, and money is the core of our business and our top priority at PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you are using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.